Le Trunkshop is growing beyond a pop-up shop with Lightspeed.
Le Trunkshop was founded as a pop-up shop in 2015. Owner Lino Catalano’s inspirational designs connected with his customers, opening the door for Le Trunkshop to become a permanent store. Today, Le Trunkshop has grown into a multi-store operation.
Business type
Apparel store
Products used
Lightspeed RetailLightspeed LoyaltyLightspeed eCom
Location
Montreal, Canada
Challenge
In the pop-up, owner Lino was doing everything by hand. Enthusiasm for Le Trunkshop’s original designs quickly grew larger than their check-out capabilities. Even after switching to a non-Lightspeed POS, Le Trunkshop was weighed down by inefficient processes and long wait times for support: “We had a different system, but it wasn’t as efficient. We worked with a company that wasn’t local and it was a different experience.”
Solution
For Le Trunkshop, switching to Lightspeed meant getting a POS that can keep up. Easy-to-use inventory management tools streamline their workflow from restocking to transaction. Because Lightspeed monitors inventory and sales, Lino has access to concrete data about Le Trunkshop’s profit margins: “It helps with our markdowns—when we do a sidewalk sale, it helps us control our margins so we know how much we’re selling and whether we’re making our ends meet. We need to know whether we’re underselling.”
“ When we do a sidewalk sale, it helps us control our margins so we know how much we’re selling and whether we’re making our ends meet. ”
