Lightspeed OnSite Downloads

Lightspeed OnSite 2019 1.0.0 Demo

Test drive Lightspeed OnSite 2019 1.0.0 for 30 days

The Lightspeed OnSite Demo database is fully enabled for 5 users. The Lightspeed OnSite Demo is identical to the licensed version, however, the Company Setup panel, Users Setup Panel, and PDF Print Background Setup Panel for the example company 'Space' cannot be modified. macOS Sierra 10.12 or macOS High Sierra 10.13

mac

Lightspeed OnSite 2019 1.0.0 for Licensed Users

Upgrade requires a Maintenance Plan valid on October 17, 2018

IMPORTANT: If you are an existing eCommerce customer, please read this information before upgrading.

As of OnSite version 2019.1 and later, the Mageno and Webstore connectors has been removed as they are no longer be supported by Lightspeed.   If you wish to continue using the connector, please do not upgrade to the latest version. If you wish to upgrade to the latest version of OnSite, we encourage you to speak with our Sales team about Lightspeed eCommerce.

Please allot sufficient time for a complete backup of your database during the server update process, as well as additional time for the server migration "starting" phase.  You must first be running 2016 1.3.4 or newer before upgrading to the latest OnSite. We recommend scheduling approximately double the time it normally takes to do a full backupUpgrade Instructions:

  1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite from Tools > Utilities > Backup Database.
  2. Log out all users.
  3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
  4. When the installer is finished, launch the Lightspeed OnSite application and log in as you normally would.

Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video.

Important macOS Sierra support:  If you are running macOS Sierra you must be using OnSite 2016 1.0.7 or later in order to receive support. If you have not upgraded to macOS High Sierra, the latest version will be supported.

Close

WARNING

Do not upgrade your installation to Lightspeed OnSite 2019 1.0.0 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

NOTE: OnSite has simplified to a YYYY.release version scheme; e.g. 2018.1 is the first release in 2018. We previously updated how we version OnSite releases after version 3.9.8. All OnSite releases after version 3.9.8 include the year the version was released in the version number (for example, 2015 2.3.3); therefore, it is important to note that 2015 2.3.3 is newer than 3.5.

  • You must have a valid Maintenance Plan as of October 17, 2018.


  • You must be currently running Lightspeed 2016 1.3.4 or above.

  • You must be running macOS 10.13 or higher.

Lightspeed OnSite 2018 3.0.0 supports Lightspeed OnSite for iPad 1.3 (or later). Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8

If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2018 3.0.3 upgrade.

Upgrade to OnSite 2019 1.0.0
SHA1 Checksum

29123103df55f8d185dbfd163b8d543f940b35c4

Download Client SHA1 Checksum

8a309a1b9baf8b248f408288f18f5dd5afc0f5da

Release Notes

Archive

  • Lightspeed OnSite 2018 3.0.3

    Upgrade requires a Maintenance Plan valid on July 20th, 2018

    IMPORTANT: If you are an existing eCommerce customer, please read this information before upgrading.

    Please allot sufficient time for a complete backup of your database during the server update process, as well as additional time for the server migration “starting” phase.  You must first be running 2016 1.3.4 or newer before upgrading to the latest OnSite. We recommend scheduling approximately double the time it normally takes to do a full backupUpgrade Instructions:

    1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite from Tools > Utilities > Backup Database.
    2. Log out all users.
    3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
    4. When the installer is finished, launch the Lightspeed OnSite application and log in as you normally would.

    Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video.

    Important macOS Sierra support:  If you are running macOS Sierra you must be using OnSite 2016 1.0.7 or later in order to receive support. If you have not upgraded to macOS Sierra, the latest version will be supported.

    Close

    WARNING

    Do not upgrade your installation to Lightspeed OnSite 2018 3.0.3 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

    NOTE: OnSite has simplified to a YYYY.release version scheme; e.g. 2018.1 is the first release in 2018. We previously updated how we version OnSite releases after version 3.9.8. All OnSite releases after version 3.9.8 include the year the version was released in the version number (for example, 2015 2.3.3); therefore, it is important to note that 2015 2.3.3 is newer than 3.5.

    • You must have a valid Maintenance Plan as of July 20th, 2018.


    • You must be currently running Lightspeed 2016 1.3.4 or above.

    • You must be running macOS 10.12 or higher.

    Lightspeed OnSite 2018 3.0.0 supports Lightspeed OnSite for iPad 1.3 (or later). Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

    Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

    Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8

    If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2018 3.0.3 upgrade.

    Download
    SHA1 Checksum

    d884282604eb8c1851300afad131440c9e56c89b

    Download Client SHA1 Checksum

    9624f2a1a1e396328f3f0850b44e03db0c60a23e

    Release Notes
  • Lightspeed OnSite 2018 2.0.2

    Upgrade requires a Maintenance Plan valid on April 15, 2018

     

    IMPORTANT:

    If you are an existing eCommerce customer, please read this information before upgrading

    Please allot sufficient time for a complete backup of your database during the server update process, as well as additional time for the server migration “starting” phase. We recommend scheduling approximately double the time it normally takes to do a full backup.

    Upgrade Instructions:

    1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
    2. Log out all users
    3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
    4. When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

    Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video.

    Important macOS Sierra support:  If you are running macOS Sierra you must be using OnSite 2016 1.0.7 or later in order to receive support. If you have not upgraded to macOS Sierra, the latest version will be supported.

    Close

    WARNING

    Do not upgrade your installation to Lightspeed OnSite 2018 2.0.2 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

    NOTE: OnSite has simplified to a YYYY.release version scheme; e.g. 2018.1 is the first release in 2018. We previously updated how we version OnSite releases after version 3.9.8. All OnSite releases after version 3.9.8 include the year the version was released in the version number (for example, 2015 2.3.3); therefore, it is important to note that 2015 2.3.3 is newer than 3.5.

    • You must have a valid Maintenance Plan as of April 15, 2018.


    • You must be currently running Lightspeed 2016 1.3.4 or above.

    • You must be running macOS 10.12 or higher.

    Lightspeed OnSite 2018 2.0.2 supports Lightspeed OnSite for iPad 1.3 (or later). Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

    Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

    Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8

    If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2018 2.0.2 upgrade.

    Download
    SHA1 Checksum

    6c75f6f7ff58d556ebccc395d8fdf4eb70f10638

    Download Client SHA1 Checksum

    1b0966b091e1209851d7d8fff114f336b93e7b10

    Release Notes
  • Lightspeed OnSite 2016 1.3.4

    Upgrade requires a Maintenance Plan valid on September 13th, 2017

    IMPORTANT:

    If you are an existing eCommerce customer, please read this information before upgrading

    Please allot sufficient time for a complete backup of your database during the server update process, as well as additional time for the server migration “starting” phase. We recommend scheduling approximately double the time it normally takes to do a full backup.

    Upgrade Instructions:

    1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
    2. Log out all users
    3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
    4. When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

    Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video.

    Important macOS Sierra support:  If you are running macOS Sierra you must be using OnSite 2016 1.0.7 or later in order to receive support. If you have not upgraded to macOS Sierra, the latest version will be supported.

    Close

    WARNING

    Do not upgrade your installation to Lightspeed OnSite 2016 1.3 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

    NOTE: We changed how we version OnSite releases after version 3.9.8. All OnSite releases after version 3.9.8 include the year the version was released in the version number (for example, 2015 2.3.3); therefore, it is important to note that 2015 2.3.3 is newer than 3.5.

    • You must have a valid Maintenance Plan as of September 13th, 2017.

    • You must be currently running Lightspeed 3.5 or above.

    • You must be running macOS 10.10 or higher.

    Lightspeed OnSite 2016 1.0.0 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

    Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

    Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8

    If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2016 1.3 upgrade.

    Download
    SHA1 Checksum

    a84231f6e3e50b142251ef2a8710d0dc41e74afa

    Download Client SHA1 Checksum

    671e05066944ffa0aec1fd7bccd6f539e428a88e

    Release Notes
  • Lightspeed OnSite 2016 1.2.3

    Upgrade requires a Maintenance Plan valid on April 24th, 2017

    IMPORTANT: If you are an existing eCommerce customer, please read this information before upgrading

    Upgrade Instructions:

    1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
    2. Log out all users
    3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
    4. When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

    Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video.

    Important macOS Sierra support:  If you are running macOS Sierra you must be using OnSite 2016 1.0.7 or later in order to receive support. If you have not upgraded to macOS Sierra, the latest version will be supported.

    Close

    WARNING

    Do not upgrade your installation to Lightspeed OnSite 2016 1.2 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

    NOTE: We changed how we version OnSite releases after version 3.9.8. All OnSite releases after version 3.9.8 include the year the version was released in the version number (for example, 2015 2.3.3); therefore, it is important to note that 2015 2.3.3 is newer than 3.5.

    • You must have a valid Maintenance Plan as of April 24th, 2017.

    • You must be currently running Lightspeed 3.5 or above.

    • You must be running macOS 10.10 or higher.

    Lightspeed OnSite 2016 1.0.0 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

    Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

    Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8

    If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2016 1.2 upgrade.

    Download
    SHA1 Checksum

    2962b59ff485dbfe1e1874a5ae06de50b813548f

    Download Client SHA1 Checksum

    4fb0e4547fa39affbe2a653cbe8e52e1ec35c351

    Release Notes
  • Lightspeed OnSite 2016 1.0.3

    Upgrade requires a Maintenance Plan valid on August 10th, 2016

    Upgrade Instructions:

    1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
    2. Log out all users
    3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
    4. When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

    Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video.

    Important El Capitan Support:  If you are running El Capitan you must be using OnSite 2015 2.3 or later in order to receive support. If you have not upgraded to El Capitan, your latest version will be supported.

    Close

    WARNING

    Do not upgrade your installation to Lightspeed OnSite 2016 1.0.0 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

    • You must have a valid Maintenance Plan as of August 10th, 2016.

    • You must be currently running Lightspeed 3.5 or above.

    • You must be running OS X 10.10 or OS X 10.11 (macOS Sierra is not supported at this time).

    Lightspeed OnSite 2016 1.0.0 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

    Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

    Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8

    If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2016 1.0.0 upgrade.

    Download
    SHA1 Checksum

    0cd5057def225e84a81381928a9afd606ecdbd31

    Download Client SHA1 Checksum

    3557850356ad674d242aac40c042fc63323aa833

    Release Notes
  • Lightspeed OnSite 2015 2.3.3

    Upgrade requires a Maintenance Plan valid on October 29th, 2015

    Upgrade Instructions:

    1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
    2. Log out all users
    3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
    4. When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

    Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video

    Close

    WARNING

    Do not upgrade your installation to Lightspeed OnSite 2015 2.3.3 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

    • You must have a valid Maintenance Plan as of October 29, 2015.

    • You must be currently running Lightspeed 3.5 or above.

    • You must be running OS X 10.8 or higher.

    Lightspeed OnSite 2015 2.3.3 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

    Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

    Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8

    If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2015 2.3.3 upgrade.

    Download
    Download Client Release Notes
  • Lightspeed OnSite 2015 2.2.7

    Upgrade requires a Maintenance Plan valid on July 29th, 2015

    Upgrade Instructions:

    1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
    2. Log out all users
    3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
    4. When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

    Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video

    Close

    WARNING

    Do not upgrade your installation to Lightspeed OnSite 2015 2.2.0 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

    • You must have a valid Maintenance Plan as of July 29th, 2015.

    • You must be currently running Lightspeed 3.5 or above.

    • You must be running OS X 10.8 or higher.

    Lightspeed OnSite 2015 2.2.0 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

    Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

    Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8

    If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2015 2.2.0 upgrade.

    Download
    Download Client Release Notes
  • Lightspeed OnSite 2015 2.1.2

    Upgrade requires a Maintenance Plan valid on May 19th, 2015

    Upgrade Instructions:

    1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
    2. Log out all users
    3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
    4. When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

    Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video

    Close

    WARNING

    Do not upgrade your installation to Lightspeed OnSite 2015 2.1.0 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

    • You must have a valid Maintenance Plan as of May 19th, 2015.

    • You must be currently running Lightspeed 3.5 or above.

    • You must be running OS X 10.8 or higher.

    Lightspeed OnSite 2015 2.1.0 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

    Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

    Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8

    If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2015 2.1.0 upgrade.

    Download
    Download Client Release Notes
  • Lightspeed OnSite 2015 2.0.1

    Upgrade requires a Maintenance Plan valid on February 18th, 2015

    Upgrade Instructions:

    1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
    2. Log out all users
    3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
    4. When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

    Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video

    Close

    WARNING

    Do not upgrade your installation to Lightspeed OnSite 2015 2.0.0 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

    • You must have a valid Maintenance Plan as of February 18th, 2015.

    • You must be currently running Lightspeed 3.5 or above.

    • You must be running OS X 10.8 or higher.

    Lightspeed OnSite 2015 2.0.0 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

    Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

    Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8

    If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2015 2.0.0 upgrade.

    Download
    Download Client Release Notes
  • Lightspeed OnSite 2015 1.2.0

    Upgrade requires a Maintenance Plan valid on November 20, 2014

    Upgrade Instructions:

    1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
    2. Log out all users
    3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
    4. When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

    Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video

    Close

    WARNING

    Do not upgrade your installation to Lightspeed OnSite 2015 1.2.0 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

    • You must have a valid Maintenance Plan as of November 20, 2014.

    • You must be currently running Lightspeed 3.5 or above.

    • You must be running OS X 10.8 or higher.

    Lightspeed OnSite 2015 1.0.0 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

    Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

    Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8

    If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2015 1.0.0 upgrade.

    Download
    Download Client Release Notes
  • Lightspeed OnSite 2015 1.1.0

    Upgrade requires a Maintenance Plan valid on November 4th, 2014

    Upgrade Instructions:

    1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
    2. Log out all users
    3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
    4. When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

    Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video

    Close

    WARNING

    Do not upgrade your installation to Lightspeed OnSite 2015 1.1.0 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

    • You must have a valid Maintenance Plan as of November 4th, 2014.

    • You must be currently running Lightspeed 3.5 or above.

    • You must be running OS X 10.8 or higher.

    Lightspeed OnSite 2015 1.1.0 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

    Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

    Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8

    If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2015 1.1.0 upgrade.

    Download
    Download Client Release Notes
  • Lightspeed OnSite 2015 1.0.0

    Upgrade requires a Maintenance Plan valid on October 20th, 2014

    Upgrade Instructions:

    1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
    2. Log out all users
    3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
    4. When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

    Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video

    Close

    WARNING

    Do not upgrade your installation to Lightspeed OnSite 2015 1.0.0 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

    • You must have a valid Maintenance Plan as of October 20th, 2014.

    • You must be currently running Lightspeed 3.5 or above.

    • You must be running OS X 10.8 or higher.

    Lightspeed OnSite 2015 1.0.0 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

    Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

    Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8

    If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2015 1.0.0 upgrade.

    Download
    Download Client Release Notes