Lightspeed OnSite Downloads

Lightspeed OnSite 2016 1.3 Demo

Test drive Lightspeed OnSite 2016 1.3 for 30 days

The Lightspeed OnSite Demo database is fully enabled for 5 users. The Lightspeed OnSite Demo is identical to the licensed version, however, the Company Setup panel, Users Setup Panel, and PDF Print Background Setup Panel for the example company 'Space' cannot be modified. macOS Sierra 10.12 is now supported

mac

Lightspeed OnSite 2016 1.3.3 for Licensed Users

Upgrade requires a Maintenance Plan valid on September 13th, 2017 IMPORTANT: If you are an existing eCommerce customer, please read this information before upgrading Please allot sufficient time for a complete backup of your database during the server update process, as well as additional time for the server migration "starting" phase. We recommend scheduling approximately double the time it normally takes to do a full backup. Upgrade Instructions:

  1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
  2. Log out all users
  3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
  4. When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.
Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video. Important macOS Sierra support:  If you are running macOS Sierra you must be using OnSite 2016 1.0.7 or later in order to receive support. If you have not upgraded to macOS Sierra, the latest version will be supported.

Close

WARNING

Do not upgrade your installation to Lightspeed OnSite 2016 1.3 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

NOTE: We changed how we version OnSite releases after version 3.9.8. All OnSite releases after version 3.9.8 include the year the version was released in the version number (for example, 2015 2.3.3); therefore, it is important to note that 2015 2.3.3 is newer than 3.5.

  • You must have a valid Maintenance Plan as of September 13th, 2017.

  • You must be currently running Lightspeed 3.5 or above.

  • You must be running macOS 10.10 or higher.

Lightspeed OnSite 2016 1.0.0 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8

If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2016 1.3 upgrade.

Upgrade to OnSite 2016 1.3.3
SHA1 Checksum

1af6432797658bc2a38a12c8880f1ff5d46d29a0

Download Client SHA1 Checksum

3a17c494a9fe4c81f0c111f783f8b464d78ef444

Release Notes

Web Store

This POS software download is for new Lightspeed Onsite Web Store customers that want to use a hosting provider other than Lightspeed to host their Web Store.

Important: For existing customers, Web Store 3.0.1 or later is upgraded automatically via the Web Store Admin Panel. If running Web Store 3.0 or earlier, upgrade Web Store as detailed here. If your Web Store is hosted with Lightspeed, contact our Support team for install/upgrade instructions.

Archive

  • Lightspeed OnSite 2016 1.2.3

    Upgrade requires a Maintenance Plan valid on April 24th, 2017

    IMPORTANT: If you are an existing eCommerce customer, please read this information before upgrading

    Upgrade Instructions:

    1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
    2. Log out all users
    3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
    4. When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

    Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video.

    Important macOS Sierra support:  If you are running macOS Sierra you must be using OnSite 2016 1.0.7 or later in order to receive support. If you have not upgraded to macOS Sierra, the latest version will be supported.

    Close

    WARNING

    Do not upgrade your installation to Lightspeed OnSite 2016 1.2 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

    NOTE: We changed how we version OnSite releases after version 3.9.8. All OnSite releases after version 3.9.8 include the year the version was released in the version number (for example, 2015 2.3.3); therefore, it is important to note that 2015 2.3.3 is newer than 3.5.

    • You must have a valid Maintenance Plan as of April 24th, 2017.

    • You must be currently running Lightspeed 3.5 or above.

    • You must be running macOS 10.10 or higher.

    Lightspeed OnSite 2016 1.0.0 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

    Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

    Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8

    If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2016 1.2 upgrade.

    Download
    SHA1 Checksum

    2962b59ff485dbfe1e1874a5ae06de50b813548f

    Download Client SHA1 Checksum

    4fb0e4547fa39affbe2a653cbe8e52e1ec35c351

    Release Notes
  • Lightspeed OnSite 2016 1.0.3

    Upgrade requires a Maintenance Plan valid on August 10th, 2016

    Upgrade Instructions:

    1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
    2. Log out all users
    3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
    4. When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

    Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video.

    Important El Capitan Support:  If you are running El Capitan you must be using OnSite 2015 2.3 or later in order to receive support. If you have not upgraded to El Capitan, your latest version will be supported.

    Close

    WARNING

    Do not upgrade your installation to Lightspeed OnSite 2016 1.0.0 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

    • You must have a valid Maintenance Plan as of August 10th, 2016.

    • You must be currently running Lightspeed 3.5 or above.

    • You must be running OS X 10.10 or OS X 10.11 (macOS Sierra is not supported at this time).

    Lightspeed OnSite 2016 1.0.0 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

    Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

    Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8

    If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2016 1.0.0 upgrade.

    Download
    SHA1 Checksum

    0cd5057def225e84a81381928a9afd606ecdbd31

    Download Client SHA1 Checksum

    3557850356ad674d242aac40c042fc63323aa833

    Release Notes
  • Lightspeed OnSite 2015 2.3.3

    Upgrade requires a Maintenance Plan valid on October 29th, 2015

    Upgrade Instructions:

    1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
    2. Log out all users
    3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
    4. When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

    Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video

    Close

    WARNING

    Do not upgrade your installation to Lightspeed OnSite 2015 2.3.3 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

    • You must have a valid Maintenance Plan as of October 29, 2015.

    • You must be currently running Lightspeed 3.5 or above.

    • You must be running OS X 10.8 or higher.

    Lightspeed OnSite 2015 2.3.3 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

    Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

    Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8

    If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2015 2.3.3 upgrade.

    Download
    Download Client Release Notes
  • Lightspeed OnSite 2015 2.2.7

    Upgrade requires a Maintenance Plan valid on July 29th, 2015

    Upgrade Instructions:

    1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
    2. Log out all users
    3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
    4. When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

    Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video

    Close

    WARNING

    Do not upgrade your installation to Lightspeed OnSite 2015 2.2.0 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

    • You must have a valid Maintenance Plan as of July 29th, 2015.

    • You must be currently running Lightspeed 3.5 or above.

    • You must be running OS X 10.8 or higher.

    Lightspeed OnSite 2015 2.2.0 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

    Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

    Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8

    If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2015 2.2.0 upgrade.

    Download
    Download Client Release Notes
  • Lightspeed OnSite 2015 2.1.2

    Upgrade requires a Maintenance Plan valid on May 19th, 2015

    Upgrade Instructions:

    1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
    2. Log out all users
    3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
    4. When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

    Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video

    Close

    WARNING

    Do not upgrade your installation to Lightspeed OnSite 2015 2.1.0 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

    • You must have a valid Maintenance Plan as of May 19th, 2015.

    • You must be currently running Lightspeed 3.5 or above.

    • You must be running OS X 10.8 or higher.

    Lightspeed OnSite 2015 2.1.0 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

    Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

    Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8

    If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2015 2.1.0 upgrade.

    Download
    Download Client Release Notes
  • Lightspeed OnSite 2015 2.0.1

    Upgrade requires a Maintenance Plan valid on February 18th, 2015

    Upgrade Instructions:

    1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
    2. Log out all users
    3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
    4. When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

    Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video

    Close

    WARNING

    Do not upgrade your installation to Lightspeed OnSite 2015 2.0.0 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

    • You must have a valid Maintenance Plan as of February 18th, 2015.

    • You must be currently running Lightspeed 3.5 or above.

    • You must be running OS X 10.8 or higher.

    Lightspeed OnSite 2015 2.0.0 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

    Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

    Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8

    If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2015 2.0.0 upgrade.

    Download
    Download Client Release Notes
  • Lightspeed OnSite 2015 1.2.0

    Upgrade requires a Maintenance Plan valid on November 20, 2014

    Upgrade Instructions:

    1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
    2. Log out all users
    3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
    4. When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

    Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video

    Close

    WARNING

    Do not upgrade your installation to Lightspeed OnSite 2015 1.2.0 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

    • You must have a valid Maintenance Plan as of November 20, 2014.

    • You must be currently running Lightspeed 3.5 or above.

    • You must be running OS X 10.8 or higher.

    Lightspeed OnSite 2015 1.0.0 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

    Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

    Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8

    If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2015 1.0.0 upgrade.

    Download
    Download Client Release Notes
  • Lightspeed OnSite 2015 1.1.0

    Upgrade requires a Maintenance Plan valid on November 4th, 2014

    Upgrade Instructions:

    1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
    2. Log out all users
    3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
    4. When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

    Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video

    Close

    WARNING

    Do not upgrade your installation to Lightspeed OnSite 2015 1.1.0 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

    • You must have a valid Maintenance Plan as of November 4th, 2014.

    • You must be currently running Lightspeed 3.5 or above.

    • You must be running OS X 10.8 or higher.

    Lightspeed OnSite 2015 1.1.0 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

    Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

    Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8

    If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2015 1.1.0 upgrade.

    Download
    Download Client Release Notes
  • Lightspeed OnSite 2015 1.0.0

    Upgrade requires a Maintenance Plan valid on October 20th, 2014

    Upgrade Instructions:

    1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
    2. Log out all users
    3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
    4. When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

    Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video

    Close

    WARNING

    Do not upgrade your installation to Lightspeed OnSite 2015 1.0.0 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

    • You must have a valid Maintenance Plan as of October 20th, 2014.

    • You must be currently running Lightspeed 3.5 or above.

    • You must be running OS X 10.8 or higher.

    Lightspeed OnSite 2015 1.0.0 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

    Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

    Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8

    If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2015 1.0.0 upgrade.

    Download
    Download Client Release Notes
  • Lightspeed OnSite 3.9.8

    Upgrade requires a Maintenance Plan valid on August 1, 2013

    Upgrade Instructions:

    1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
    2. Log out all users
    3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
    4. When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

    Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video.

    Close

    WARNING

    Do not upgrade your installation to Lightspeed OnSite 3.9.8 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

    • You must have a valid Maintenance Plan as of August 1st, 2013.

    • You must be currently running Lightspeed 3.5 or above.

    • You must be running OS X 10.7 or higher.

    Lightspeed OnSite 3.9.8 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

    Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

    Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8

    If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the 3.9.8 upgrade.

    Download
    SHA1 Checksum

    9447866208a43c011f6547c58f39d5fa2348a65e

    Download Client SHA1 Checksum

    6967e671377e5a4496f60912a6afcd3552bab9e

    Release Notes
  • Lightspeed OnSite 3.9.4

    Upgrade requires a Maintenance Plan valid on August 1, 2013

    Upgrade Instructions:

    1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade.
      If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
    2. Log out all users
    3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
    4. When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

    On each computer logging into Lightspeed, log into Lightspeed as your normally would. The Auto Updater will automatically download the latest version of Lightspeed and replace your existing version, as well as update the shortcut if Lightspeed is in your dock.

    Close

    WARNING

    Do not upgrade your installation to Lightspeed OnSite 3.9.4 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

    • You must have a valid Maintenance Plan as of August 1st, 2013

    • You must be currently running Lightspeed 3.5 or above

    • You must be running OS X 10.6.8 or higher. The new Dashboard feature is available on OS X 10.7 and higher.

    Lightspeed OnSite 3.9.4 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

    Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

    Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.4

    If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the 3.9.4 upgrade.

    Download
    Download Client Release Notes
  • Lightspeed OnSite 3.8.1

    Upgrade requires a Maintenance Plan valid on April 1, 2013

    Upgrade Instructions:

    1. If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
    2. Log out all users
    3. Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
    4. When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

    Note: Due to technology changes in Lightspeed OnSite 3.8.1, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video

    On each computer logging into Lightspeed, log into Lightspeed as your normally would. The Auto Updater will automatically download the latest version of Lightspeed and replace your existing version, as well as update the shortcut if Lightspeed is in your dock.

    Close

    WARNING

    Do not upgrade your installation to Lightspeed OnSite 3.8.1 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

    • You must have a valid Maintenance Plan as of April 1st, 2013

    • You must be currently running Lightspeed 3.5 or above

    • You must be running OS X 10.6.8 or higher. The new Dashboard feature is available on OS X 10.7 and higher.

    Lightspeed OnSite 3.8.1 requires Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Older versions are incompatible. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac

    Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

    Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.8.1.

    If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the 3.8.1 upgrade.

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    Download Client Release Notes