All your marketing tools in one place

Increase sales and delight customers with a marketing and loyalty platform that’s simple to set up and turns customers into brand ambassadors.

All your marketing tools in one place

A simple and effective marketing strategy

Lightspeed Marketing & Loyalty gives you all your marketing tools in one place, with our marketing platform you can

  • Send email or sms campaigns to customers
  • Create set and forget marketing automations
  • Set up loyalty, reward and membership programs
  • Capture feedback and generate Google reviews
  • Offer loyalty points in-store and online
  • Build a customer database

Build better customer relationships

Lightspeed’s Marketing & Loyalty platform gives you the tools you need to understand and delight your customers. Use our platform to

  • Take your conversation beyond the counter with email and sms campaigns
  • Reward your best customers with loyalty points and membership tiers
  • Increase customer satisfaction with feedback surveys
  • Generate more word of mouth for your business with targeted customer communication

Reward regulars with loyalty

Lightspeed Marketing & loyalty makes it easy to set up a loyalty and rewards program to increase repeat visits with no apps or websites required.

  • Easy to get started with QR code sign up
  • Customers can receive and redeem points in-store or online
  • Offer dollars, discounts or products as rewards
  • Award points for purchases, social actions or referrals
  • Create exclusive membership tiers and offers
  • Send points balances and reminders

Success Story: Pinjarra Bakery

Increase regulars with rewards. Pinjarra Bakery encourages regulars with a rewards program that has 58% of customers visit at least twice and avg. visits of 5 per month. Their reward program has generated over 5000 redemptions and over 40K in revenue.

Set up marketing campaigns in a few clicks

Our marketing platform allows you to create email, sms or automated campaigns with no experience required.

  • Build professional, personalised emails in minutes
  • Choose from templates or customise yourself
  • Easily target the right customers at the right time
  • See your results and take action

Make informed decisions with data

Pair your customer data with your product and sales data to get even more insight into your business.

  • Understand more about your regulars with a customer database and sales history
  • Measure effectiveness of your marketing campaigns and loyalty program
  • Determine your best customer groups and what they like

Success Story: Chat Thai

Connecting loyalty in-store and online. Chat Thai has increased their reward redemptions by 375% since offering rewards online and in-store and generated 272 feedback reviews with 80% positive feedback.

Book a personalised demo

See how Lightspeed Marketing & Loyalty and POS system can work for you.

Your hospitality management toolkit

Lightspeed is your partner in success. Start optimising your point of sale with these free resources.

Kounta is now Lightspeed

Loved by over 10,000 great venues across Australia and New Zealand and supported by the same team of passionate hospo experts, our industry's most trusted POS is now powered by Lightspeed. It's business as usual, only better.

Learn more