An all-in-one POS platform
We make operating multiple sites a breeze, with one login and point of contact across all your hospitality tools.
- Cloud-based POS software with integrated payments
- 24/7 support for every team via live chat, phone or email
- Manage menus across all locations, online ordering and delivery from one place
- Easily track inventory, purchase orders and prep across sites
- Report across all locations with custom reports and insights
- Run multi-location promos, loyalty and marketing campaigns
- Connect all your systems with countless free integrations
Save time and labour to increase efficiency
Lightspeed helps you streamline your operations across sites with reporting, inventory, delivery and online ordering tools that make managing multiple locations a breeze.
- Use insights to understand your COGS, margins, wastage across the business and find new ways to maximise profits.
- Have full transparency across your stock, purchase orders and prep with our inventory tools.
- Reduce double handling with automations and integrations for ordering, delivery, accounting and more.
- Track your margins and ensure consistency across sites with recipe costing and planning tools.
Maximise sales and reach new customers
With Lightspeed's marketing, loyalty and online ordering tools you can reward loyal customers and find new ones.
- Create brand or site based reward & loyalty programs to encourage purchases, referrals and social activity.
- Run SMS & email marketing campaigns at a site or HQ level.
- Sell gift cards to all locations in store or online.
- Reach new customers with online ordering & delivery .
- Measure customer satisfaction across stores with simple survey tools.
Gain insight into growing your business.
Make actionable changes with the power to see advanced reporting, set benchmarks and access live data across multiple locations.
- Gain full transparency with real-time data across all sites available anytime in our app
- Understand every layer of your business by creating custom reports on products, ordering, COGS, staff and more
- Have one central place to see the data and compare performance across multiple locations and businesses.
- Share insights across your business and with investors with scheduled reports.
Customer success story: Blakes Feast
"We definitely needed something that had the capability to form multiple sites…knowing that it had that functionality made it so much easier than having to set up the same thing in multiple locations with them not talking to each other".
- Josh Barron, Operations & Logistics Manager at Blakes Feast
Free 24/7 support
As a Lightspeed client you and your team have access to our support 24/7 at no additional cost, including;
- Dedicated account manager who knows your business
- One point of contact for all your sites and managers
- 24/7 support via phone, email or chat
- On-going support, free menu build and set-up
- Consultation, advice and support from hospitality experts
Lightspeed Concierge offers specialised services for venues looking to customise their set up and have Lightspeed work as an extension of their team. Concierge services include;
- Priority call line, service and dedicated case files
- Training for teams, managers and head office staff
- Hardware setup, custom integration and API support
- Advanced set-up and build support for custom reports, inventory and menu
- Consultation and advice with regular business reviews
Integrations & API
Lightspeed offers an extensive range of free hospitality integrations as well as a robust open API so all your business tools can work together.
- Accounting & workforce management
- Payments & reservations
- Online ordering & delivery
- Marketing & loyalty
- Property Management Software (PMS)
- and more
Get accurate, real-time accounting data without the hard work.
Build better rosters and manage your employees more efficiently.
Marketing & Loyalty
Engage customers with marketing campaigns and loyalty offers.
Offer online and QR based ordering for pick up, table service and delivery.
Simple to use and easy to get started
Lightspeed makes managing staff, ordering, sales and performance across all your venues easy.
- Our intuitive design is easy for staff to pick up with little to no training required.
- Manage products, staff, ordering, loyalty and marketing at a site or HQ level.
- Set up the system the way you work with customisations and free integrations.
- Work with a dedicated account manager who can be a point of contact for your entire team.
- Lightspeed is safe and reliable with offline mode and advanced security permissions.