Pet store POS system

The best pet shop POS software is one that helps manage inventory and streamline the customer experience, centralises your operations and channels in a single platform and offers data and reporting that help you spot trends and opportunities. Lightspeed’s pet store POS system offers these features and more, tailored specifically to the needs of pet retailers.

When choosing a POS system for your pet store, you want to consider features, cost and customer support. Every pet store will need non-negotiable features like inventory management, omnichannel selling capabilities and reporting features. It’s also important that the system is easy to use and scalable for future growth, so make sure any platform you’re considering integrates seamlessly with other tools, so you can add new capabilities when you need them. Finally, look for a POS provider with top-rated customer support.

Yes. A flexible pet store POS like Lightspeed integrates seamlessly with appointment scheduling tools for services like grooming or training, letting you manage both products and services in one system so everything is streamlined and simple (for both your staff and customers). Book, manage and track appointments directly within the POS, assign staff and even send automated reminders to clients.

Lightspeed’s POS for pet stores helps manage inventory by automatically updating stock levels across all sales channels, including online and in-store. It offers features like low stock reports, purchase orders, inventory transfers and detailed reporting, so pet retailers can manage stock efficiently. You can easily generate barcode labels, manage supplier returns and create purchase orders, as well as handle complex product variations and bundle products accurately—all essential for running a pet shop efficiently.

Yes, Lightspeed’s POS system for pet stores lets you track performance and generate detailed reports across multiple sales channels, including in-store and online sales. ​​With features like centralised reporting, customisable dashboards and multi-location tracking, you can easily monitor and compare performance across multiple brick and mortar locations, online stores, marketplaces and more, helping you optimise operations and improve business strategy across platforms.

Yes! Lightspeed integrates with online marketplaces—Amazon, eBay, Google, etc.— and social media platforms like Facebook, Instagram and TikTok. This lets you make and manage sales across multiple channels from a single pet store point of sale, syncing inventory, orders and customer data seamlessly. It also empowers you to leverage platforms with built-in audiences to grow your online sales and increase your brand visibility without having to juggle multiple systems.

Yes, Lightspeed’s POS system for pet stores offers built-in tools to help you create and manage loyalty programs and marketing campaigns. With Lightspeed Marketing & Loyalty, you can create points-based and tiered rewards programs, track customer behaviour and create smart customer segments, automate email and SMS campaigns including abandoned cart and birthday rewards, track sales and revenue from your marketing campaigns and way more. With detailed customer insights and targeted promotions, you can engage your customers and drive repeat business, all from one platform.