Lightspeed Retail for chip cards

A Simple and Secure Switch to EMV and Apple Pay

What is EMV?

What is EMV?

If you’ve been following recent retail news, then you’re probably aware of the big change to the world of payments technology - the shift towards a more secure standard for credit cards, EMV. This means that as of October 1, 2015, any retailer who hasn’t upgraded their payment devices to support EMV technology will be held liable for fraudulent charges made in their store on EMV-compliant cards (also known as “chip cards”).

Learn more about how to prepare your business for the switch to EMV and protect yourself against credit card fraud. Get our free EMV and Mobile Payments eBook.

Adopting EMV

Adopting EMV

The U.S. has been plagued with the highest credit card fraud rate in the world for the last five years. Largely due to the lack of EMV regulations, 47% of all card fraud occurs in the U.S. (yet only 24% of global credit card transaction volume occurs here).

Traditional magnetic cards have static data that can be easily cloned and lead to fraudulent transactions. By switching to chip cards, you:

- Decrease your exposure to counterfeit cards: the microchip in chip cards is virtually impossible to duplicate, as it creates a unique impression each time it’s used
- Increase customer confidence with more secure processing
- Reduce operational costs resulting from fraud
- Join the rest of the world’s retailers in the fight against payment card fraud and adopt the new way to pay

Small chip, more security, and we’re ready

In order to ensure that your store is protected, Lightspeed Retail supports both EMV and NFC-based payments, including Apple Pay, Samsung Pay, and Android Pay.

Making the switch

Your transition should be simple and secure, just like EMV. We’ve outlined the next steps to ensure you’ll be ahead of the game and ready to accept EMV payments for the October 1, 2015 deadline.

I’m currently using Cayan as a processor or gateway

Cayan's Genius terminal will be officially supported as an integrated payment terminal for EMV and NFC-based payments (Apple Pay, Android Pay, and Samsung Pay) for Lightspeed Retail.

If you do have a Genius terminal, both Lightspeed and Cayan’s support teams are ready to help you prepare for EMV and Apple Pay with your Lightspeed Retail deployment – give us a call at 1-866-932-1801!

If you don’t yet have a Genius terminal, please reach out to your Cayan representative at 1-855-276-1566 or by sending an email to [email protected]

Please note that due to certification requirements on the part of Visa and Mastercard, certain updates may apply to your Cayan Genius device prior to October in order to run EMV transactions successfully.

I’m using Element or Mercury

If your processor is Element or Mercury we will have an integrated EMV solution by the end of the year. In the meantime, we recommend that you contact them today to upgrade to their EMV-ready hardware to immediately begin to processing non-integrated magnetic stripe, Apple Pay/NFC, and PIN debit payments. If you purchase EMV-ready terminals now, Mercury may cover your losses associated with the EMV switchover.

If you want to learn more about our offering with Mercury and Element, you can reach them here.

I’m not using integrated payments

Opting for integrated payments allows your payment terminal to “talk” directly to your POS. This helps speed up check-out times and reduce human error during check-out because your staff will no longer need to enter the transaction amount on the payment device. In some cases, integrated payment can even reduce your payment processing rates.

We are working with Element and Mercury, now a Vantiv company, to offer an integrated EMV solution by the end of the year with both fixed and mobile terminals. In the meantime, we recommend that you contact them to upgrade to their EMV-ready hardware so you can begin accepting non-integrated magnetic stripe, Apple Pay/NFC, and PIN debit transactions immediately. If you want to learn more about our offering with Mercury and Element, you can reach them here.

Please note that we will continue to support magnetic stripe transactions and hardware on all integrated processors (Cayan, Element, and Mercury).


Change can be confusing, especially in the world of payment technology.

If you have any questions, please send an email to [email protected] or contact us at 1-866-932-1801