Turn every shopper into a loyal customer with Lightspeed Retail

You work hard to acquire new customers. Lightspeed helps you keep them.

Built-in loyalty program

Get a loyalty program right out of the box to keep shoppers coming back.

Retailer and customer-friendly

Gaining points is automatic so customers are effortlessly rewarded when they shop.

Valuable customer insights

Track customer spending habits and the results of your promotional efforts all from one dashboard.

Omnichannel loyalty tools

Reward customers whether they're shopping in-store or online.

Completely digital

Say goodbye to physical cards—Lightspeed lets you track points and rewards from your POS.

Advanced features available

Get advanced loyalty and marketing automation with Lightspeed Marketing & Loyalty powered by Marsello

Create a rewarding shopping experience.

Show customers how much you value them by offering exclusive perks and rewards. Keep the ones you already have and give new shoppers a solid reason to ditch your competition.

  • Effortlessly enroll customers into your loyalty program right at the point of sale
  • Customise loyalty points on specific products to drive sales
  • Offer convenience by tracking points digitally—no punch cards required
  • Run double or triple-point events to encourage people to buy

Keep in touch and stay top of mind.

Whether you're notifying customers about upcoming promotions or just want to stay in touch with your loyal patrons, Lightspeed gives you the tools you need to connect with shoppers.

  • Send timely messages and promotions via email and SMS
  • Auto-segment based on customer habits
  • With Lightspeed Marketing & Loyalty powered by Marsello, segmenting customers is a breeze
  • Create automatic email flows based on customer behavior

Elevate your loyalty initiatives

Need more sophisticated loyalty tools? Lightspeed Marketing & Loyalty powered by Marsello has everything you need to level up your rewards program.

  • Set membership tiers to encourage customers to unlock even more perks
  • Auto-segment your customers based on their purchasing habits
  • Make customers feel extra special with birthday perks just for them
  • Offer personalised rewards and recommendations

Get to know your customers better.

Easily collect the data you need to personalize your customers' shopping experiences and keep them coming back.

  • Stay on top of their contact details so you can keep in touch and stay top of mind
  • Gain insights into shoppers' purchasing habits and spending patterns
  • Put all that info to good use with robust customer comms and personalisation tools
  • Generate reports on your top spenders, new customers and dormant shoppers

The kind of support you’ve always wanted.

We'll go the extra mile because we think the best things in life are supposed to be free.

  • One-on-one onboarding session. For free, of course.
  • Webinars, demos and videos. Again, all totally free.
  • Unlimited 24/7 support. And it's free - but you knew that.

Let us do the work.

We’ll show you around, sign you up, and pick the right plan for you.