Lightspeed POS Reviews

Lightspeed Restaurant Review

See real feedback from real customers. From our feature-packed system to our top rated support, onboarding and customer success teams, these are just some of the reasons why Lightspeed remains the #1 POS system among independent restaurateurs worldwide.

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Retail Restaurant

"Product has a lot of depth with many advanced features built in."

"Menu and price adjustments can easily be implemented on the fly through the back end, while daily sales report emails allow me to keep on eye on the restaurant when I am not there."

Rated 5 out of 5

"Lightspeed just works for us everyday we turn it on."

"It handles all our business needs. We love the ease of use, the consistency, the customer support, the simplification of end-of-day 'closing' and the ease of the monthly reports."

Rated 8.6 out of 10

"Outstanding service and experience!"

"We needed a very particular set-up. Two weeks later we were ready to go live. The whole experience with Lightspeed was simply superb and the aftercare and training was excellent."

Rated 4 out of 5

"Easy learning curve for quick launch."

"Lightspeed Restaurant is a great POS. It’s easy to use with a great interface and integrated accounting software. Plus the help menu and videos are actually useful & really work."

Rated 4 out of 5

"Very helpful in streamlining our business."

"Lightspeed is simple to use, and has been a perfect match for our business. We’ve been able to transfer all of our data over, and have been using the software without any issues."

Rated 4 out of 5

"Excellent for growing businesses. I wish we switched sooner!"

"Overall the software is amazing. Our business has tested about 10 different POS systems when I was shopping around. None of them encompass everything like Lightspeed does."

Rated 3.9 out of 5

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Just a few of our other notable customers

Looking for a clear comparison?

See why restaurateurs choose Lightspeed for a complete POS solution that not only allows them to run their business, but supports their growth in a way that no other POS provider can.

Main features		Toast	TouchBistro	Square for restaurant	Micros	Clover
Tableside and QR code ordering Serve more customers with ordering options that adapt to the needs of your restaurant.	•	•	•	•	•	•
Always-on analytics Automatically track and analyse data from each guest, order and payment with analytics that work in the background.	•	•			•
Multi-location capabilities Manage your operations across all locations with reporting, guest data, gift cards, menu duplication and more—all from your back office.	•	•		•	•	•
Fast and transparent integrated payment processing Handle payments with ease, speed and security with no hidden fees.	•		•		•
PMS integration Integrate your PMS and POS for a seamless customer experience everywhere in your hotel.	•	•			•
Free 1:1 onboarding Get personalised training at no extra charge.	•		•		•
Free 24/7 support Unlimited 24/7 phone, email and chat support included with every subscription.	•	•	•			•
Cloud-based Access your data from any device to track sales, performance and customer data remotely.	•	•	•	•	•	•
Offline mode Lightspeed uses blockchain technology to store and protect your check data, so your business keeps running smoothly even when you're offline.	•	•	•	•	•	•
Advanced coursing and bill-splitting options Quickly and easily split bills by seat, item or amount, get faster turn times and happier guests.	•	•	•	•	•	•
Extensive partner network integrations Build the perfect POS solution for your business with a huge selection of plug-and-play integrations built in-house or by our trusted partners.	•	•	•	•	•	•
Flexible hardware options Customise your setup with non-proprietary hardware, and continue using what you already have to save on start-up costs.	•		•	•

Tableside and QR code ordering
	•
Toast	•
TouchBistro	•
Square for restaurant	•
Micros	•
Clover	•

Always-on analytics
	•
Toast	•
TouchBistro
Square for restaurant
Micros	•
Clover

Multi-location capabilities
	•
Toast	•
TouchBistro
Square for restaurant	•
Micros	•
Clover	•

Fast and transparent integrated payment processing
	•
Toast
TouchBistro	•
Square for restaurant
Micros	•
Clover

PMS integration
	•
Toast	•
TouchBistro
Square for restaurant
Micros	•
Clover

Free 1:1 onboarding
	•
Toast
TouchBistro	•
Square for restaurant
Micros	•
Clover

Free 24/7 support
	•
Toast	•
TouchBistro	•
Square for restaurant
Micros
Clover	•

Cloud-based
	•
Toast	•
TouchBistro	•
Square for restaurant	•
Micros	•
Clover	•

Offline mode
	•
Toast	•
TouchBistro	•
Square for restaurant	•
Micros	•
Clover	•

Advanced coursing and bill-splitting options
	•
Toast	•
TouchBistro	•
Square for restaurant	•
Micros	•
Clover	•

Extensive partner network integrations
	•
Toast	•
TouchBistro	•
Square for restaurant	•
Micros	•
Clover	•

Flexible hardware options
	•
Toast
TouchBistro	•
Square for restaurant	•
Micros
Clover

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