Why customers switch from Epos Now to Lightspeed
Epos Now customers have switched to Lightspeed to get support, save money and access the tools and integrations they need to run their business. Here's why customers switch from Epos Now to Lightspeed.
Benefits of Lightspeed vs. Epos for support
Call, chat or email us anytime with Lightspeed you don't have to pay extra for 24/7 support and advice on improving your business. Here's why our customers love our free support;
- Free dedicated account manager
- Phone, email or chat support
- Speak to someone in minutes
- Get advice from hospo experts
- Menu build and set-up support
Benefits of Lightspeed vs. Epos for Integrations
Lightspeed is leading the way when it comes to integrating with systems you use and love at no extra cost. It shouldn't cost more than your POS software to integrate with supporting services like accounting or team management. Our integration offering includes;
- Online ordering and delivery
- Team management
- Loyalty and marketing
- and more
Benefits of Lightspeed vs. Epos for payments
Lightspeed makes payments simple and flexible. Reduce errors, save time, keep customers happy and avoid payments headaches.
- Lower processing rates
- Multiple integrated payments providers
- Surcharging and service charges
- Advanced bill splitting, gift cards, bar tabs and accounts
- Free accounting integration
Benefits of Lightspeed vs. Epos for hardware
Lightspeed's cloud-based POS system allows you to run your POS on hardware that suits your business. Flexible, easy to get started and options for every budget, don't get locked in to custom hardware that gets out of date quickly.
- Get started with hardware you already own
- Hardware options for IOS, Android and Windows
- No lock-in to custom hardware
- Range of options to suit every business type
Benefits of Lightspeed vs. Epos for cost
We've helped Epos Now customers who switched to Lightspeed save each month on plans, support and integrations. Don't let hidden costs add up. Our fees are simple and transparent.
- Plans from $0 per month
- Free 24/7 support and account manager
- Free integrations
- Low processing rates from 1.1%
- No terminal fees
Benefits of Lightspeed vs. Epos for ordering and delivery
Lightspeed makes it easy to reach more customers with online ordering and delivery tools built for restaurants, cafes and bars.
- Multiple online ordering and delivery partners
- Reward your regulars and offer loyalty points in-store or online
- Accept online orders with no transaction fees
- Save time and send delivery orders straight to your POS
Benefits of Lightspeed vs. Epos for multi-location
Lightspeed gives hospitality groups flexibility, control and customisation when it comes to managing multiple locations without the need to use a separate system or pay extra for multi-site functionality.
- POS system built for multi-site venues
- Advanced intelligence and custom reporting capabilities
- Countless integrations and custom APIs
- Easily manage and update your business from anywhere
"Lightspeed is honestly incredible! Everything about it is so user friendly.
The customer service and support you receive as an account holder is outstanding. I have been so impressed with the whole experience and recommend it to everyone.
The account managers genuinely care about your business and want to work with you to find ways to add value to your business, it's really refreshing!"
I’m a small-single site operator is Lightspeed too advanced for my business?
Lightspeed is built for every hospitality business whether you’re a food truck or fine dining.
With Lightspeed POS you can get started for free with no lock in contracts and adapt your plan as you grow.
If all you need is a simple POS to get you started, we’d recommend our Starter plan with access to all our basic POS and inventory functionality, as well as free 24/7 support for $0 per month with Lightspeed payments.
It’s easy to get started with iPad based hardware and if you can easily add extra functionality such as online ordering and delivery as your business needs it.
Staff find our intuitive design easy to pick up with minimal to no training required and you can easily customise settings to how your business likes to work.
Check out our plans here.
What is the cost difference between Epos Now and Lightspeed?
Lightspeed and Epos Now have different pricing structures.
Epos Now plans are discounted when you purchase their custom hardware. However, you must pay for support, popular integrations such as Xero, Mailchimp and Tanda and for hardware protection which adds cost to your subscription.
Lightspeed plans are tailored to your business needs with plans from $0 per month with free 24/7 support and account managers to provide advice, tips and support.
What are the credit processing fees for Epos Now and Lightspeed?
With Lightspeed Payments our basic transaction rate is 1.5% with rates as low as 1.1% depending on your software plan.
Lightspeed also offers surcharging with the ability to pass both the surcharge onto your customers.
What is the difference in hardware between Epos Now and Lightspeed?
Lightspeed POS system is flexible and let’s you use a wide range of hardware. Our software runs on IOS, Android or windows so you can use what you already have or buy the hardware that suits your business.
Epos Now has custom hardware that you buy outright and then purchase a warranty.
See our hardware bundles and options here.
What additional features does Lightspeed offer compared to Epos Now?
Lightspeed and Epos Now both offer a wide range of features including POS for counter service and table service, inventory and loyalty.
Lightspeed offers more flexibility for online ordering, delivery, email and sms marketing, advanced reporting and features for multi-location and enterprise venues. All the tools you need to grow your business.
Lightspeed also offers dozens of free integrations and has hospitality specific integrations for loyalty, reservations, online ordering, payments, accounting and team management to help save time and get all your systems working together without paying more for integrations than your software.
How do Lightspeed and Epos Now compare for multi-locations and enterprise?
Lightspeed is built to easily handle multiple sites and companies.
Lightspeed has features built for multi-site such as letting you set different prices for different locations, manage products across all locations, transfer stock between locations and configure employee permissions whether they work in a single store or travel between multiple locations.
Lightspeed Insights also allows you to view reports for one or many sites and compare performance of staff, products, sales and more between sites.
In addition, Lightspeed has the ability to build custom reports and use an Open API to customise the system to how you want to use it.
Epos Now has mutli-site functionality but additional apps are required to access all multi-site options. There is also no custom reporting function.
How can I get started with Lightspeed?
Getting started with Lightspeed is quick and easy. Speak to one of our experts and they can get you set up. Our support team can help with set up and menu build and express ship any hardware you require.
Does someone need to come on-site to set up Lightspeed?
Lightspeed is simple to set up and easy to use. There’s no need for someone to come onsite to set up which means you can get started straight away. Our team is available in minutes via the phone or live chat to help with any questions if you get stuck.
Which products does Lightspeed integrate with?
Lightspeed has an extensive library of free integrations to ensure all your systems work together from accounting to delivery to payroll. You can check out our integrations here.
How will Lightspeed support my business as it grows?
Lightspeed is built for every type of hospitality business with flexible plans to make it easy to adapt what you need as your business changes or grows.
Every account will work with an account manager who will provide advice, support and expertise and can act as an extension of your team as your business evolves.
We're here to support you grow.