Lightspeed vs H&L:
The platform and people you need
Lightspeed Restaurant is an all-in-one POS platform that provides flexibility, control, customisation and unparalleled support for restaurants, pubs, hotels and hospitality groups.

Trusted by over 10,000 venues across Australia and New Zealand
Lightspeed is the largest POS provider for restaurants, cafes, bars, bakeries, wineries, food trucks and more.





Why customers switch from H&L to Lightspeed
Businesses switch to Lightspeed for dedicated and fast support, advanced inventory and supplier management and constant innovation. Here's why customers switch from H&L to Lightspeed.
Benefits of Lightspeed vs. H&L for support
Lightspeed believes in a POS plus people approach with a dedicated team of hospitality experts who can provide advice, expertise and support. Here's why our customers love our support:
- 24/7 free support for your entire team
- Phone, email or chat support in minutes
- Dedicated customer success manager who acts as an extension of your team
- Priority support and training for enterprise and multi-site venues

Benefits of Lightspeed vs. H&L for management
Lightspeed makes it easy for you to find what you're looking for with a simple but powerful back office that gives you flexibility, control and insight into your business.
- Easily manage multiple areas or locations from one system
- Work with one provider for everything
- Countless integrations to connect to the systems you already love
- Detailed insights and into every area of your business with advanced reports
- Security, controls and alerts to keep your business secure

Benefits of Lightspeed vs. H&L for reporting
Make smarter business decisions with Lightspeed's reporting and business intelligence giving you more insight than ever before into how your business is performing.
- Access all your data in one place with POS, payments, inventory, online ordering and more in one system
- Create custom visual reports tailored to your business
- Understand trends and benchmarks across multiple locations
- Save time reporting with visual dashboards and scheduled reports

Benefits of Lightspeed vs. H&L for stock management
Managing stock, improving your margins and reducing variances across multiple areas, suppliers and products has never been easier.
- Full transparency into supplier orders with purchase order management
- Understand COGS, margin, wastage and more with tracking from order to prep
- Create consistency across staff and stores with a recipe repository and batch schedules
- Receive real-time updates on stock, sales, COGS and more
- Streamline admin with scheduled reports and the ability to restock to par in a few clicks

Benefits of Lightspeed vs. H&L for payments
POS and integrated payments in one system reduces payment headaches, speeds up service and gives you more insight.
- Access lower processing fees
- Reduce errors and save time with integrated payments
- Flexible surcharging and service charges
- Advanced bill splitting, giftcards, bar tabs and accounts
- Advanced accounting integrations

Benefits of Lightspeed vs. H&L for onboarding and set up
It's easy to switch to Lightspeed, save time, money and ensure your business is set for future growth.
- Intuitive design requires minimal training for front of house staff to start serving in minutes
- Dedicated onboarding and training team ensure your managers and team are guided every step of the way
- Flexible hardware options allow you to reuse suitable hardware you already have
- Advanced integrations allow you to streamline your systems and save time and money

Benefits of Lightspeed vs. H&L for multi locations
Easily manage multiple sites with advanced reporting, easy site customisation and fast, dedicated support.
- Lightspeed's intuitive design requires minimal training
- Ensure consistent quality every time with recipe repository and kitchen prep tools
- Encourage repeat visitors with email and sms marketing, loyalty, memberships and rewards
- Reach more customers and expand your offering with online ordering and delivery
- Understand trends with detailed reporting across all stores, staff, products and sales


"Beyond its ease of function and control which are fantastic, Lightspeed is leagues above any other platform for their customer service. The Lightspeed team are a joy to work with and always help find a solution to any question".
-Ryan Butler, Lune Croissanterie