Why customers switch from Ordermate to Lightspeed
Ordermate customers have switched to Lightspeed to make operations easier for their staff and access the powerful tools and integrations they need to run their business. Here's why customers switch from Ordermate to Lightspeed.
Benefits of Lightspeed vs. Ordermate for usability
Your team will love Lightspeed's user-friendly design that makes it easy for anyone to pick up with no training required.
- No server required
- Intuitive design similar to using your smart phone
- Speed up service with workflows that make service simple
- Re-arrange on the fly with real-time updates to POS layout
Benefits of Lightspeed vs. Ordermate for support
Lightspeed believes in a POS plus people approach with a dedicated team of hospitality experts who can provide advice, expertise and support. Here's why our customers love our free support;
- Dedicated account manager with hospo expertise
- Unlimited free 24/7 support in minutes
- Phone, email or chat support
- Free menu build and set-up support
Benefits of Lightspeed vs. Ordermate for payments
Lightspeed payments reduces payment headaches and offers low processing fees and flexible payment options.
- Lower processing rates
- Reduce errors and save time with integrated payments
- Surcharging and service charges
- Advanced bill splitting, giftcards, bar tabs and accounts
- Free accounting integration
Benefits of Lightspeed vs. Ordermate for reporting
Make smarter business decisions with Lightspeed's reporting and business intelligence giving you more insight than ever before into how your business is performing.
- See business vitals from anywhere with our Insights Live app
- Get more insight with easy to understand visual reports
- Create custom reports in back office
- Understand trends and benchmarks for your business
- Save time reporting with dashboards and scheduled reports
Benefits of Lightspeed vs. Ordermate for ordering and delivery
Lightspeed makes it easy to reach more customers with online ordering and delivery tools built for restaurants, cafes and bars.
- Multiple online ordering and delivery partners
- Accept online orders with no transaction fees
- Reward your regulars and offer loyalty points in-store or online
- Save time and send delivery orders straight to your POS
Benefits of Lightspeed vs. Ordermate for integrations
Lightspeed is leading the way when it comes to integrating with the systems you already use and love at no extra cost. Save time and automate admin with dozens of hospitality specific integrations.
- Online ordering and delivery
- Team management
- Loyalty and marketing
- and more
Benefits of Lightspeed vs. Ordermate for hardware & set up
With Lightspeed it's easy to get started with flexible hardware options and free set-up support.
- Free set-up, onboarding and menu build
- Tablet-based POS
- No server needed
- Multiple printer or KDS options
- Fast set up with no on-site install required
Benefits of Lightspeed vs. Ordermate for cost
We've helped Ordermate customers who switched to Lightspeed save each month on plans, support and integrations. Don't let hidden costs add up. Our fees are simple and transparent.
- Plans from $0 per month
- Free 24/7 support and account manager
- Free integrations
- Free set-up, onboarding and menu build
- Low processing rates
"Lightspeed is honestly incredible! Everything about it is so user friendly.
The customer service and support you receive as an account holder is outstanding. I have been so impressed with the whole experience and recommend it to everyone.
The account managers genuinely care about your business and want to work with you to find ways to add value to your business, it's really refreshing!"
I’m a small-single site operator is Lightspeed too advanced for my business?
Lightspeed is built for every hospitality business whether you’re a food truck or fine dining.
With Lightspeed POS you can get started for free with no lock in contracts and adapt your plan as you grow.
If all you need is a simple POS to get you started, we’d recommend our Starter plan with access to all our basic POS and inventory functionality, as well as free 24/7 support for $0 per month with Lightspeed payments.
It’s easy to get started with iPad based hardware and if you can easily add extra functionality such as online ordering and delivery as your business needs it.
Staff find our intuitive design easy to pick up with minimal to no training required and you can easily customise settings to how your business likes to work.
Check out our plans here.
What is the cost difference between Ordermate and Lightspeed?
Ordermate offers a monthly subscription price based on one or multiple sites and additional costs for set-up, hardware, server and initial training.
Lightspeed is cloud-based with no server costs and low hardware costs as you can use existing tablets. Our menu build, set up and training is also included which allows you to save thousands on set up.
Lightspeed software plans are tailored to your business needs with plans from $0 per month with free 24/7 support and account managers to provide advice, tips and support.
What are the credit processing fees for Ordermate and Lightspeed?
With Lightspeed Payments our basic transaction rate is 1.5% with rates as low as 1.1% depending on your software plan.
Lightspeed also offers surcharging with the ability to pass both the surcharge onto your customers.
Ordermate does not offer payments processing, so you must use your own supplier.
What is the difference in hardware between Ordermate and Lightspeed?
Lightspeed POS system is flexible and let’s you use a wide range of hardware. Our software runs on IOS, Android or windows so you can use what you already have or buy the hardware that suits your business. Plus it's simple to set up, with no installation or set up fees.
Ordermate has custom hardware that you buy outright including a server which requires installation and set up fees to get started.
See our hardware bundles and options here.
What additional features does Lightspeed offer compared to Ordermate?
Lightspeed and Ordermate both offer a wide range of features including POS for counter service and table service, inventory, loyalty, KDS and Insights.
However, Lightspeed has a wider range of kitchen and operation management tools such as tools for recipe costing and preparation.
Lightspeed offers more flexibility for online ordering, delivery, email and sms marketing, advanced reporting and features for multi-location and enterprise venues. All the tools you need to grow your business.
Lightspeed also offers dozens of free integrations and has hospitality specific integrations for loyalty, reservations, online ordering, payments, accounting and team management to help save time and get all your systems working together without paying more for integrations than your software.
How do Lightspeed and Ordermate compare for multi-locations and enterprise?
Lightspeed is built to easily handle multiple sites and companies.
Lightspeed has features built for multi-site such as letting you set different prices for different locations, manage products across all locations, transfer stock between locations and configure employee permissions whether they work in a single store or travel between multiple locations.
Lightspeed Insights also allows you to view reports for one or many sites and compare performance of staff, products, sales and more between sites.
In addition, Lightspeed has the ability to build custom reports and use an Open API to customise the system to how you want to use it.
Ordermate has mutli-site functionality but requires a larger subscription to access these features.
How can I get started with Lightspeed?
Getting started with Lightspeed is quick and easy. Speak to one of our experts and they can get you set up. Our support team can help with set up and menu build and express ship any hardware you require.
Does someone need to come on-site to set up Lightspeed?
Lightspeed is simple to set up and easy to use. There’s no need for someone to come onsite to set up which means you can get started straight away. Our team is available in minutes via the phone or live chat to help with any questions if you get stuck.
Which products does Lightspeed integrate with?
Lightspeed has an extensive library of free integrations to ensure all your systems work together from accounting to delivery to payroll. You can check out our integrations here.
How will Lightspeed support my business as it grows?
Lightspeed is built for every type of hospitality business with flexible plans to make it easy to adapt what you need as your business changes or grows.
Every account will work with an account manager who will provide advice, support and expertise and can act as an extension of your team as your business evolves.
We're here to support you grow.