Lightspeed’s customers processed $87.1 billion in GTV* through Lightspeed’s platform in fiscal 2023
~168K locations around the world trust Lightspeed**
Our experts have been guiding retailers for over 15 years
Simplify and scale.
Streamline your operations and accelerate growth with personalised workflows, payment capabilities and intuitive features that make life easier for your team.
Expert help 24/7
Enjoy dedicated and fast 24/7 support from retail specialists who know your business.
Unite all your stores and channels to provide seamless experiences that delight customers at every touchpoint.
Get real time insights into your sales, product and team performance with customisable reports available anywhere, anytime.
Integrate with best-in-class retail applications.
Extend the capabilities of Lightspeed. The platform integrates with the world's leading accounting software, ERP systems, marketing tools and more.
Considering the switch to Lightspeed?
Switching to Lightspeed is easy. From data migration to hardware and payments setup, our industry experts will support you each step of the way.
- Get fast 24/7 support
- One-on-one onboarding
- Dedicated Account Manager to answer every question
See if Lightspeed is right for you.
Discover how Lightspeed can help you manage sales, inventory, customers, suppliers, payments and reporting in real time.
What makes a point of sale retail-specific?
A complete retail point of sale system includes both back and front-end management tools.
In addition to completing sales and processing payments, your retail POS should include multi-store inventory management, purchase orders, stock transfer between locations, built-in reports, customer profiles and special order and work order management. It should seamlessly connect with your ecommerce platform.
While not all retail POS software is cloud-based, the majority of retailers are switching to cloud solutions to modernise their business and keep up with the increasingly demanding reality of the industry.
Opting for a system on the cloud frees you to manage your business from anywhere. The cloud will connect all your stores, giving you and your teams much more robust data to work from when making important financial decisions—you’ll have one seamless picture of all your operations in one place.
Cloud-based retail POS systems also benefit customers, as their profile (including sales history and loyalty program) more easily follows them from store to store and channel to channel.
In addition to completing sales and processing payments, your retail POS should include inventory management, purchase orders, stock transfer between locations, built-in reports, customer profiles, and special order and work order management.
While not all retail POS software are cloud-based, the majority of retailers are switching to cloud solutions to modernise their business and keep up with the increasingly demanding reality of entrepreneurship. Opting for a system on the cloud frees you to work from anywhere and is a much more convenient option for busy retailers that don't have time to maintain big, complex data servers.
Can you migrate my current inventory and customer data into the Lightspeed Retail POS software?
Lightspeed offers tailored onboarding packages to help retailers get set up with less stress. We can migrate your inventory and customer data, train your staff, transfer gift card balances, and more.
You can also migrate your current inventory data to your new Lightspeed Retail POS on your own through the Item Import tool that can support up to 10,000 items imports at a time. Simply export your data from your existing system in a .CSV file and upload it to the Lightspeed Retail POS system.
If you wish to have your vendor and customer data migrated to your new system as well, contact your Lightspeed sales representative.
How much does the Lightspeed Retail POS system cost?
Pricing for Lightspeed Retail POS starts at $79 AUD/month. This introductory price includes the Lightspeed Retail point of sale system and Lightspeed Payments.
Our pricing bundles, which include our tailored integrations, are as follows:
Lean: Lightspeed Retail and Payments for $79 AUD/month
Standard: Lightspeed Retail, Payments, eCommerce and Accounting for $129 AUD/month
Advanced: Lightspeed Retail, Payments, eCommerce, Accounting, Loyalty and Advanced Reporting for $199 AUD/month
If you have any further questions, such as custom plans for enterprise businesses, please contact a sales representative.
Why should I use Lightspeed Retail POS system for my business?
Lightspeed POS is a leading commerce platform trusted by businesses in over 100 countries. Business who use Lightspeed grow faster than the competition*, streamline their operations, delight customers and empower their staff.
Unlike our competitors, Lightspeed goes beyond just being a POS system for the front counter. For example, our comprehensive inventory management system is built-in, allowing you to oversee and optimise one of the most important parts of your business without juggling multiple systems at once.
We strive to be a partner in our customers’ success. In addition to our expert support agents, you’ll have a dedicated account manager to answer any questions about Lightspeed, your business or how the two intersect.
From powerful point of sale tools to 24/7 support, Lightspeed gives you one touchpoint for all your business needs—so you can focus on what matters.
*U.S.-based Lightspeed retail customers saw Same-Store GTV grow 35% in 2021 compared to 2020 versus the industry average sales growth of 18%. Concurrently, U.S.-based Lightspeed hospitality customers saw Same-Store GTV increase 52% versus the industry average sales growth of 31% for the same period.
Source: Year in Review 2021
Can I manage multiple stores using Lightspeed?
Lightspeed’s multilocation POS was designed to make managing multiple stores straightforward.
From the beginning, setting up new stores is simple—you can copy data from an existing store to speed up the process. Once a second (or third and beyond) store is set up, you can easily switch between their Lightspeed back offices from one platform, no matter where you are.
Once stores are set up, you can transfer inventory between locations, order stock for any location without juggling different tools and access data for your business as a whole or as individual stores. Customer profiles and sales histories will follow shoppers from location to location and channel to channel for a seamless sales experience.
How do I choose a retail POS system?
First, profile your business. What is your annual GTV? What is your store count? How many SKUs do you carry? What kind of services do you offer beyond physical products? POS systems built for small businesses might not have everything you need.
Next, define your must-haves and deal breakers. You’ll probably want built-in inventory management, the ability to connect to your ecommerce platform, access to your data—and built-in reporting around that data—and you’ll want it all to be easy to train staff on. Integrated payments should be on the list as well; there’s less chance for error, and checkout is faster. Make sure the API is open, so you can augment the platform as you see fit. Compromising on features will mean you’ll need to juggle multiple systems down the line, which is inefficient.
Finally, think about the future of your business. Your POS provider should offer 24/7 support in case you need them. They should make it easy to scale and add new locations. And they should be constantly innovating for you, with regular feature releases that address how retail is constantly evolving.
For the fiscal year ended March 31, 2023, Lightspeed’s customers processed $87.1 billion in GTV through Lightspeed’s platform. ""Gross Transaction Volume"" or ""GTV"" means the total dollar value of transactions processed through Lightspeed’s cloud-based software-as-a-service platform, excluding amounts processed through the NuORDER solution, in the period, net of refunds, inclusive of shipping and handling, duty and value-added taxes. GTV does not represent revenue earned by Lightspeed. GTV excludes amounts processed through the NuORDER solution because they represent business-to-business volume rather than business-to-consumer volume and Lightspeed does not currently have a robust payments solution for business-to-business volume. See the section entitled “Key Performance Indicators” in Lightspeed’s most recent MD&A available on our investor relations website and at www.sedar.com and www.sec.gov for more details.
Customer locations as of March 31, 2023. Excluding the impact of Ecwid.