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Dine and Discover NSW: Everything You Need to Know

Dine and Discover NSW: Everything You Need to Know

2020 was a tough year for our hospo community in Australia with restrictions and lockdowns making it difficult for businesses to operate as normal. To counter this the NSW Government has designed a programme specifically to help the hospitality and entertainment industries across the state. 

The Dine and Discover scheme has been introduced by the NSW Government to encourage NSW residents to get out and about in the new year and give a much needed boost to the local economy. The scheme will initially start with a trial period in The Rocks in Sydney and will be rolled out across the state in early 2021.

To help NSW businesses we’ve wrapped up all the important information so you can understand more about the scheme, if your business is eligible and how to apply. 

How does the scheme work?

All NSW residents over the age of 18 will be given four $25 vouchers (totalling $100) to spend at participating COVID-safe businesses, ranging from restaurants and cafes to theatres and art galleries.

The Dine and Discover vouchers will be split into two categories and residents will receive two $25 vouchers per category:

  • Hospitality – vouchers can be spent at participating cafes, restaurants, pubs and bars from Monday to Thursday.
  • Entertainment and recreation – vouchers can be spent at a range of entertainment venues, for things like live music events or art shows, 7 days a week.

Residents can access their vouchers via the Service NSW app or website and they must be redeemed in person at their chosen venue. The vouchers can’t be redeemed on public holidays and they can’t be used to purchase alcohol or tobacco or for gambling, accomodation or retail.

What does this mean for your business?

The Dine and Discover scheme aims to restore consumer confidence – something that took a big hit in 2020 – by encouraging residents to get out and about in their local community and spend money at a variety of local businesses.

To be eligible for Dine & Discover NSW, your business needs to:

  • Have an active Australian Business Number (ABN)
  • Be registered for GST
  • Operate in NSW in an eligible industry (for a full list, please click here)
  • Be registered as COVID-safe and have a COVID Safety Plan in place.

Registration for Dine and Discover opens in 2021, however if your business meets all of the above criteria, you can complete this online expression of interest form now. Service NSW will then be in touch with businesses to confirm their eligibility and to keep them updated on progress for when the scheme will roll out in their area. 

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