Kuwaii used Lightspeed to double their business size in one year

Kuwaii is a high-end clothing and footwear brand designed and made in Melbourne, Australia. Owner and designer Kristy Barber founded Kuwaii in 2008, immediately after graduating fashion school. Her brand turns on the idea that clothing is an investment - that fast fashion is doing significant damage to the industry and that what you wear should be “treasured and worthy of care.”

Business type:

Apparel and footwear

Customer since:



Melbourne, Australia

Kuwaii + Lightspeed

The boutique retailer has two brick-and-mortar locations in Brunswick and Flinders Lane in Melbourne, a warehouse/studio, and an e-commerce store. Before adopting Lightspeed, Kuwaii relied on a handwritten duplicate receipt book to log sales and wasn’t tracking stock levels at all.

At a glance

By utilising Lightspeed’s commerce platform, Kuwaii were able to enhance their in-store retail experience. With Lightspeed, Kuwaii can now:

  • Access sales data at any time and from anywhere in the world
  • Easy-to-use POS saves time that can be reinvested back into the business
  • Give staff more autonomy in daily operations
  • Automate tasks to focus on growth

Kuwaii uses Lightspeed Retail POS

Access data from anywhere

“Amazing for growth.”

Before adopting Lightspeed, Kristy spent a significant amount of time manually logging sales in a handwritten duplicate receipt book—a huge undertaking when she had two physical stores and an e-commerce shop.

Now, the system does everything for her, giving her more time to focus on growing the business. Plus, she doesn’t have to be onsite to access Kuwaii’s sales data; she can simply log in from anywhere with an internet connection to check up on her live business data.

“Having my sales data available anytime, anywhere has allowed me to step back from the day-to-day running of the business, which has been amazing for growth.”

Easy-to-use POS

“An absolute godsend!”

Lightspeed came highly recommended by a friend who ran a similar business. When Kristy checked it out, she was impressed by the system’s intuitive design and ease of use. So Kuwaii made the switch to Lightspeed - and as Kristy tells it, they’ve never been happier.

“Lightspeed has allowed me to step back a bit from the day-to-day running of Kuwaii. For an owner of a small business, this is an absolute godsend!”

The platform’s ease of use also meant that Kristy and her employees could get everything up and running quickly, and the intuitive design allowed them to start using Lightspeed immediately and with minimal confusion.

Empower staff to do more

“The right setup for us.”

Lightspeed automates many time-consuming back-office tasks, allowing Kristy and the team to focus on effectively running and quickly growing the business.

Kristy and the Kuwaii team now use Lightspeed on iMac in their two brick-and-mortar locations.

“This was the right setup for us,” Kristy says, “because the staff in-store have other responsibilities they need a computer for during the day.”

Focus on growth

“Our business grew majorly after the transition!”

Because Lightspeed is cloud-based, Kristy can access her business’s data from anywhere in the world; this has freed her from spending all her time in-store and has given her the “incredible” ability to step back from the day-to-day running of Kuwaii.
In gaining back these valuable hours, Kristy has been able to let go of the little things (admin, stock issues, staff permissions, etc.) and instead take a higher-level approach to running the business - especially now that her staff operates with greater autonomy when it comes to repairs, returns, and exchanges.

“Lightspeed has meant the retail stores can operate freely, and I can peek in to check at any time or place that I need to,” Kristy notes.

“We definitely recommend Lightspeed for a user-friendly and easy-to-implement POS option.”

“Lightspeed has allowed me to step back a bit from the day-to-day running of Kuwaii. For an owner of a small business, this is an absolute godsend!”

Kristy Barber, Owner and Designer

Learn more about Lightspeed’s all-in-one POS and payments platform.