Surcharges have long sat at the centre of a hospitality tug-of-war. Customers question them. Operators rely on them. And somewhere...
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Restaurant
In theory, Australian diners are united by a shared love of good food, good company and good value. But in practice? It depends which...
It’s nearly impossible to exist as a restaurant in the modern age without some sort of web presence, and restaurant review sites...
The Australian hospitality industry has always been driven by its ability to adapt. Whether responding to shifting diner preferences,...
I remember when I had my own place.I’d slipped the shackles of working for somebody else, and I could finally do things my way. No...
The 2025–26 Federal Budget offers a mixed bag for the hospitality and retail sectors. While some measures provide some relief, they...
Australia is a nation of diners.It is part and parcel of Australian culture that we enjoy heading out to share a meal with friends...
The restaurant industry is not for the faint of heart. While passion is the spark that inspires restaurateurs to pursue their dreams,...
“The hospitality industry is just like Rome—we lurch from one kind of disaster to the next, but in between, it’s just so much...
The landscape of the restaurant industry is one that exists both in the physical and the abstract: it’s both brick & mortar and online...
In the ever-evolving world of hospitality, it can be challenging to predict what’s around the corner—particularly after a tumultuous...
This year, Lightspeed was proud to be the presenting partner of the Good Food Symposium.The Good Food Symposium is a first-of-its-kind...
Piccolo Me have created the universal cafe.Big call, I know, but it’s true.You see, they’ve managed to craft something in which...
There has been something of a tech revolution in the hospitality industry over the past few years.What started with a shift from bulky...
The Australian hospitality industry has, once again, celebrated its best and finest with the annual Good Food Guide Awards.Held in...
In October, I had the privilege of speaking at Intercom’s Pioneer Summit in London to discuss how Lightspeed is leveraging AI within...
Whether you’re a neighbourhood hotspot or a growing group of restaurants, a kitchen without smooth order flow impacts your customer...
Walking away from the Good Food Symposium, I wasn’t just carrying the weight of great conversation; I felt a deep sense of optimism...
There is a saying in France: à la bonne franquette. Roughly translated, it means that things are simple, unfussy. Everything is stripped...
Let’s creep it real: for restaurant owners, Halloween can be a little scary. The good news? With the right marketing strategy, you...
Gemelli simply translates from Italian to twins, which is where Gemelli Group’s story began. Founded by twin brothers, Gemelli Group...
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