Supercharge your business with Lightspeed Concierge
Tap into our team of hospitality and technical specialists to optimise your systems and processes whilst adding constant value to your business.
Fast, personalised support
Work with a support team that knows your business and case history for seamless enterprise support and quick resolutions.
- Faster response times
- Skip the support phone queue
- Have unlimited contacts and cases
- Access dedicated support channels
- 24/7 support via phone, chat or email
Customisation to power your success
Our concierge team works with you to ensure you’re equipped with the best tools and right solutions to power your business.
- Detailed business discovery
- Integration consultations
- Custom workflow planning
- Technical advice and support
- Open API to drive customisation
Data driven decision making
Understand your business at a greater level, we work with you to build out a custom reporting suite that gives you crucial insight into your business.
- Quarterly business reviews
- Detailed business intelligence
- Bring data from multiple sources together
- Customised reports for further insight
Seamlessly transition your systems
Make updating or changing the way you work simple and efficient with in-depth support to train your team and ensure a smooth implementation.
- Detailed transition planning
- Implementation specialist
- Technical installation and support
- Personalised team and manager training
- Library of resources and guides
Be set for continuous success
Achieve on-going success with a dedicated team and regular business reviews to ensure our team and systems are constantly adding value to your business.
- Dedicated concierge team
- On-going business reviews
- Regular updates and check ins
- Access to industry experts
Speak to our concierge team
See how we could supercharge your business.