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When you’re running a hospitality business, it can be challenging to predict the next big thing or anticipate what trends other venues...
If you’ve visited a cafe or a restaurant in recent times, you’ll be no stranger to the concept of surcharges. They’re those small...
We’re now three months into 2024, and with summer coming to a close, it’s as good a time as any to stop and take stock of how businesses,...
Australia, with its diverse and incredibly dynamic market, stands as a crucible for retail evolution, a melting pot where consumer...
Coles and Woolworths have hit the headlines recently, and not for the right reasons. With several parliamentary inquiries into price...
How do you engage, educate and sell to customers?Beyond traditional and multichannel retail approaches, omnichannel retail puts the...
We are igniting conversations between some of Melbourne’s hospitality icons, and the people who need their expert knowledge the most....
Food waste is a huge problem for hospitality businesses all over the world. But with a little bit of planning, and the right software,...
Everyone’s a critic. This adage is especially resonant today as smartphones give diners the ability to publish their thoughts about...
On behalf of Lightspeed, I am privileged to announce that we have reached another company milestone. One that would not be possible...
Customer behaviour has changed—and Lightspeed is dedicated to helping our merchants adapt. We’ve been hard at work on a new addition...
If there’s one thing everyone in the hospo industry can agree on, it’s that time is of the essence and there aren’t enough hours...
“Life is what happens to you while you’re busy making other plans,” John Lennon sang on one of his memorable solo tracks. Yes,...
Late last year, we welcomed Kounta to our growing global POS family. When we learned of Kounta’s phenomenal growth and, more importantly,...
Supporting Pride is part of our culture here at Lightspeed. Our CEO, Dax Dasilva, is openly gay and founded this company in Montreal’s...
Q&A with Phil & Alice, Founders of Loop Growers, a business designed to close the loop between food production, consumption, and disposal....
Lightspeed and Stripe have partnered to offer our merchants another tool to meet their new challenges head-on: Lightspeed Capital powered...
Most businesses go all-in on new customer acquisition when they’re focused on expanding their business’s bottom line. They funnel...
Rising energy costs are a (worrying) reality for Australian hospitality businesses. So the sooner you address the problem, the better....
While many tar upselling with the ‘pushy’ brush, it doesn’t always have to be this way. Thoughtful, gentle upselling at the right...
Customer behavior is always changing, and smart retailers are adapting with it. From offering curbside pickup to optimizing how they...
Do one thing. Do them both well. No, that’s not a typo. It’s the multi-functioner’s credo, a nugget of wisdom that informs...
Millennials (the largest living generation) have a strong preference for convenience, to the point that it features in how they assess...
Emails are a powerful tool for communication that have a high potential ROI. According to data from McKinsey & Company, emails are...
Pablo & Rusty’s Coffee Roasters are riding Australia’s cashless movement – by starting the country’s first cash-free café....
Restaurant kitchens are often intense, fast-paced environments (that’s what makes them so great), but it can sometimes be a challenge...
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