The season of gift giving is almost upon us. Gift shops around the world are rolling up their sleeves, prepping their wrapping paper...
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When you’re running a hospitality business, it can be challenging to predict the next big thing or anticipate what trends other venues...
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If you’ve visited a cafe or a restaurant in recent times, you’ll be no stranger to the concept of surcharges. They’re those small...
We’re now three months into 2024, and with summer coming to a close, it’s as good a time as any to stop and take stock of how businesses,...
Australia, with its diverse and incredibly dynamic market, stands as a crucible for retail evolution, a melting pot where consumer...
Coles and Woolworths have hit the headlines recently, and not for the right reasons. With several parliamentary inquiries into price...
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It’s been ten years since Dutch entrepreneur Corné van Willigen, from Groningen in The Netherlands, got into his family business...
We recently introduced our Lightspeed Speaker Series! From July 17th – August 25th, we hosted a series of six Facebook Live videos...
For most companies, the word “debt” may bring up anxious, negative connotations. However, as in the words of Shakespeare, there...
For years, it’s been clear that restaurants were primed for a disruption in payments. One need only to look to Europe, where the...
Every restaurant needs to be prepared for an emergency. To have an effective emergency plan and safety procedures you need to know...
A question most independent retailers ask themselves at some point in their career, is when is it best to expand my business? Our mind...
Businesses that focus on employees outperform their competition. Employees who like where they work deliver better service to customers...
If retail stores are all about trends, there is one that is hurting them: employees don’t stay. With a recent survey revealing that...
Technology is advancing at an astonishing rate and its impact is felt everywhere. Mobile technology in particular has become so deeply...
It has long been understood that the customer is at the core of any business, especially retail. Without customers, there is nothing....
Why invest in building long term relationships with your customers? Well, here are three reasons it’s good for your business: On...
Remember the good old days when customers walked into your store, picked the items they wanted off the shelf, and that’s all there...
“If you’re not on social media, you don’t exist!”—overheard from a millennial. Though we wouldn’t go that far, there’s...
Since Facebook’s launch in 2004, retailers have welcomed social media as a valuable tribune to promote their businesses. It’s become...
The emergence of online shopping has drastically changed the landscape of consumer behavior. There is a growing shift from brick and...
As you’re setting up your new store or restaurant, questions arise. Maybe you’ve wondered about it, maybe you haven’t, but we’re...
Canada’s 150th year of confederation and Montreal’s 375th anniversary has me thinking: we have a lot to be thankful for, and in...
While profitability is often the most popular figure brought up when someone asks about a business’s health, it’s not always the...
Customers of quick-service restaurants have higher expectations than ever before. They want to be served quickly while still receiving...
Few business sectors are changing as rapidly, or as profitably, as the cycling industry. “Wait, what? How have I not heard about...
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