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In the ever-evolving world of hospitality, it can be challenging to predict what’s around the corner—particularly after a tumultuous...
The Australian hospitality industry has, once again, celebrated its best and finest with the annual Good Food Guide Awards.Held in...
There has been something of a tech revolution in the hospitality industry over the past few years.What started with a shift from bulky...
In October, I had the privilege of speaking at Intercom’s Pioneer Summit in London to discuss how Lightspeed is leveraging AI within...
There is a war underway in the retail landscape.The gauntlet was laid down by the big retailers, dragging into the theatre any small...
Signing up with a new POS system can be exciting, but all of the information you’ve gathered can lead to confusion. Where do you...
When you sign up for a new piece of software, though you may be excited, you may also find yourself feeling slightly confused with...
You’ve signed up for Lightspeed’s eCommerce platform and you’re ready to launch your online store. Where do you start? If you’re...
Stacked with multi-patterned fabrics from floor to ceiling, the Poches & Fils workshop, or atelier, is quite a picturesque environment....
Setting up your online store is exciting! You need to build out your inventory, design the site, decide on a checkout, get an SSL —...
eCommerce business owners have many options when it comes to offering customer service to their visitors. From phone help to social...
How did one retailer positively affect their bottom line with a new loyalty program? Customers have more choices of where to shop than...
The mobile in-store experience is the wave of the future, changing the way retailers conduct their business and interact with their...
Whether you sell designer jewelry, costume ornaments or rare gemstones, you need a tool to help manage all of the moving pieces of...
Who was the first person that looked at a bunch of delicious grapes and said, “I bet that would be even tastier if I stomped on them...
Perhaps you’ve been running your café successfully with only a pen and paper for years — and it works. Have you been using an...
There’s something like a billion people on Facebook and all of us, at one time or another, has received a Farmville (or Frontierville,...
If you’re wondering how small the smallest shop in North America is, the answer is 44 square feet and you can find it in the lobby...
Own a bike shop and thinking of ways to increase your profits? Toying with the idea of expanding into new channels? There are many...
Starting a bakery is no cakewalk. First off, the hours are long and setup costs can be pricey – between rent, equipment, build-outs,...
How Booxi makes booking appointments a cinch The marriage between retail and service can either be harmonious and fruitful, or a cluster...
Gare Viger is one of Montreal’s most historical buildings, a former hotel and railroad station sitting grandly at the edge of the...
Rebicycle: cycling towards change Living in Montreal, one of the most bike-centric cities in North America, has only fed Alexandre...
Recall the last time you had a really great experience at a retail store. If you try to describe the music and aromas you experienced...
Retailers face the never ending challenge of finding the right social platform for their brand. Learning the ropes of a new tool and...
Cultivating relationships with consumers who become loyal clients is imperative for independent businesses. Loyal customers are the...
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