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In the ever-evolving world of hospitality, it can be challenging to predict what’s around the corner—particularly after a tumultuous...
The Australian hospitality industry has, once again, celebrated its best and finest with the annual Good Food Guide Awards.Held in...
There has been something of a tech revolution in the hospitality industry over the past few years.What started with a shift from bulky...
In October, I had the privilege of speaking at Intercom’s Pioneer Summit in London to discuss how Lightspeed is leveraging AI within...
There is a war underway in the retail landscape.The gauntlet was laid down by the big retailers, dragging into the theatre any small...
In-store pickup is concept that’s been a long time coming in the retail world. As long as brick-and-mortar businesses have been embracing...
Lightspeed were one of the first in the business to build an iPad-compatible POS for hospitality – so we’ve seen, in real life,...
Over the weeks, restrictions have been gradually easing and we can see the changes unfolding before our eyes. There are more people...
No matter what specific industry your eCommerce store operates within, one fact will always be true: There will always be questions...
With limits on table service dining as a result of COVID-19, restaurants of all sizes face pressure to strengthen off-premise sales,...
Ecommerce accounted for 16% of total retail sales in the United States in 2019, and online shopping is only set to grow in 2020 and...
Is it worthwhile for restaurants, bars and cafes to reopen when they are only allowed 10 to 20 patrons to dine-in at a time? We weigh...
The lifestyle adjustments that were prompted by the virus will create changes to habits and restaurant customer behaviour that are...
Lightspeed is showing their support isn’t just technical. Announced one week after the global team began working remotely, all employees...
A key part of restaurant management is proper stock control. Why? Because your business’s profits or losses are partially determined...
COVID’s harsh reality is upon us again, especially in states like NSW where solely relying on delivery & takeaway has not been the...
When storefronts started closing due to the COVID-19 pandemic, retailers responded and domain names were quickly secured to start selling...
COVID-19 is forcing us to reinvent our relationship with customers and how we serve them. Customer needs have not disappeared, but...
With an estimated global value of 3.7 trillion and double-digit annual growth since 2010, the health and fitness industry is one of...
Once you’ve set up your online menu for takeaway and delivery, it is essential to get the word out. Let your customers, both existing...
In a recent article, we delved into the relationship between costs and sales and how knowing your gross profit margin is key to retail...
Coffee culture is one that’s been deeply rooted in societies across the globe for centuries now. And, it makes sense – the stuff...
While physical stores are an important part of the customer journey, one that gives merchants the opportunity to create immersive experiences...
Generating more traffic and sales for your online store is an ongoing process, no matter how long you’ve been in business. The truth...
While physical stores are an important part of the customer journey, one that gives merchants the opportunity to create immersive experiences...
The impact of Covid-19 has not only strained businesses, but also people. It has put a halt to the day-to-day operations and has confronted...
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